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Returns / changes

PRODUCT REFUNDS – REPLACEMENT

If you wish, you may return the product you purchased within 30 days, free of charge for the 1st return, to replace it with any other of equal or greater value, provided that it is in excellent condition as received without damage, to be complete, in its original packaging and shipment by courier company partnering with Crazy Feat. Refunds outside Greece will be charged, proportionate to the original purchase.

The process is simple and can be done in any of the following 3 ways:

  • You can complete the required information directly on the Return Form by clicking here.
  • Contact Crazy Feat by email at This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Contact Crazy Feat by phone at (0030) 210 98 596 23, during store hours (see below).

Monday, Wednesday, Saturday 09: 00-15: 00, Tuesday, Thursday, Friday, 09: 00-14: 00, 17: 00-21: 00


CANCELLATION OF ORDER - RIGHT OF WITHDRAWAL

Should you wish to cancel your order for any reason, it is possible to cancel in any of the following 3 ways:

  • Prior to shipping - Cancellation is possible by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Before Shipment - Cancellation is also possible by phone with telephonic communication to Crazy Feat at (0030) 210 98 596 23, indicating all relevant information of your original order (name, product, address, etc.)
  • After receiving the product, in case you change your mind, you can still return the product within 30 calendar days, counting from the day of receiving the product.

It is clarified that the condition of the above options is that the product is in the same best condition received, without damage and complete, in its original packaging. All footwear must be tested on a carpet to avoid damage. Also, the returned product should be accompanied by all necessary documents that you received upon receipt.

If you choose to exercise your right of withdrawal and request a refund, you will be refunded the total amount of your purchase within 5-6 business days of the order cancellation notice date, or at the latest within 14 business days in exceptional cases. Shipping, delivery costs & gift products accompanying the purchase must be returned in excellent condition as received without damage, to be complete, within their original packaging alternatively their value will be charged, in case you decide to exercise the right of withdrawal.

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